Enterprise ecosystems such as SAP are primed at achieving one fundamental objective—business optimization. However, SI-Consulting takes a full advantage of the diversity of SAP applications only when combined with services that effectively orchestrate business processes. “When it comes to SAP services in integrated management support space, SI-Consulting specialises in creating and implementing proprietary applications for levelling up the efficiency of businesses,” begins Pawel Rytelewski, Vice President of the Board, SI-Consulting. Being proud of a team of experienced consultants, certified project and sales managers, this Polish SAP Gold Partner aims to respond to the ever-changing business landscape.
Since its inception in 2006, SI-Consulting’s Application Management Service has continued to support its clients in leveraging the core functionalities of SAP in order to enhance the efficiency of IT infrastructure, application development and IT outsourcing operations. With the aid of the best practices within the SAP industry, SI-Consulting has been successful in optimizing businesses, increasing overall productivity and deriving better return on investment (ROI) for clients across the globe.
SI-Consulting is focused on the implementation of the two major elements of SAP Platform: Enterprise Resource Planning (ERP) platform (SAP Business Suite as well as the new innovative platform S/4 HANA) and SAP Customer Experience portfolio.
The deployment process is solely carried out based on best-practices templates, which saves the time consumed in completing business operations and helps clients in profiting from the services effectively. In doing so, SI-Consulting has empowered its clients in reducing implementation costs significantly, while developing innovative options to achieve revenue goals. To ensure effectiveness in implementing business changes into its client organization, SI-Consulting is paying significant attention to the knowledge transfer. The company conducts training sessions on each phase of the implementation process, both for new and existing users, in the form of workshops, dedicated training courses, using also e-learning solutions to make this process more effective.
S/4HANA portfolio delivered by SI-Consulting supports mainly client back office processes (finance, HR, sales, distribution and transport, production, purchasing, inventory management, quality management), as well as many other areas of valuable innovations like IoT, RPA, AI, document management, workflows and many others—all together building a platform for Intelligent Enterprise. Effectiveness in managing internal processes is very important, but key challenge for the companies in current global and very competitive market is to be a master of powerful delivering products and services to their customers. SAP C/4HANA platform delivers solutions for bringing Customer Experience in the highest level and make relations with customers unique, profitable for both sides. SAP Sales Cloud supports sales process from first contact with the customer and lead generation till contract realization. SAP Service Cloud with Core system solution allows clients to manage customer service processes effectively. SAP Commerce Cloud is delivering solutions optimizing omnichannel approach to customer care, including managing online sales channel. SAP Marketing Cloud together with SAP Data Cloud and Qualtrics are delivering unique on the market portfolio bringing benefits from collecting, analysing and using during decision process all customer data available in digital world. All elements of this innovative portfolio enable companies to evaluate their shortcomings and optimize them, reaping profits in the long run.
Perceiving the future scope of SAP on the Polish market, Rytelewski states that businesses are looking forward to a large scale of transformations of company’s business models based on business process digitalization. It will be a significant interest in delivering applications that bring business value and make companies more competitive, operating closer to their customers. It will on one hand push existing SAP customers to implement S/4 HANA platform as an excellent base to start digital transformation, as well as increase interest on delivering customer-specific “smart” applications or services, delivered by SI-Consulting on SAP Cloud Platform. “We are also considering the security aspect of the implementation process for our clients and working toward simultaneous enhancement of productivity,” concludes Rytelewski.